Refund Policy
We offer 24 hour money back guarantee to our those clients who placed an order first time or using our service first time and are unhappy with our service. To get the refund, you have to give a valid reason as to why you are unhappy with our service, after that you have to give us some time so that we can solve your problem if we fail then only money will be refunded. The setup fee will not be refunded. The refund request will be considered valid for 1 day after plan activation, after that the refund requested will be considered as invalid.
The following points will NOT be accepted for asking refunds:
- I am not getting download/upload speed. (The download/upload speeds depends on many factors which are not in our hands).
- I ordered by mistake.
- I changed my mood, I don’t want RDP
- I don’t know how to use the VPS/RDP Serve (We will help, just contact us)
- Hacking/Bruteforcing/Spamming/Cracking Tools are not allowed hence I want refund.
- I ordered the wrong plan mistakenly. (Contact us and we will change the plan without any extra cost)
- I was out of station/Vacation and was not able to use your server.
- No refund will be given if you violate our TOS.
- We are not responsible for the availability of ip-addresses for third-party services. We also do not guarantee the availability of sites, services, applications, banks, payment systems that block access to their services to devices not with residential ip-addresses or define the ip-address of the server as a VPN. If the service defines ip-address geolocation different from the information in RIPE and Maxmind.
Note: If you do not agree with the above rules, please DO NOT place order. If you open a dispute without any reason or after using our service, than no refund will be made in any case as well as your service will also be terminated. You have to accept our TOS and Refund Policy while placing order.